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09/04 Vicky
TA Partner at Cross Brodges

Views:4348 Applications:165 Rec. Actions:Recruiter Actions:137

Senior Role - Knowledge Management - Product Development Firm (5-15 yrs)

Chennai Job Code: 684934

Roles & responsibilities:

- Responsible in collecting and assessing as-is transition documents, route these to standard the Organisation KM platform and move it when ready.

- Introduces KM Tooling and supports KT phase of Transition and ensure that all knowledge is captured in some form during the early phases of Transition

- Collection of possible process improvements and required adaptations collaborate with Operations for CI initiatives.

- Create shared knowledge culture within Hubs and on Global level.

- Assessment of currently available work instructions and further process documentation; needs to be compiled by function, by role, by location, by the process, by tool

- Storage of all as-is documentation needs on one platform

- Cleaning up documentation; compiled documentation needs to be analyzed for duplication, overlapping and outdated content

- Drive document creation and storage, identify gaps in documentation and define next steps to get gaps filled

- Compile and standardize the Organisation process documentation; maintain by updating documentation together with BPE- s/BPO- s

- Establish standard knowledge management and knowledge transfer tooling for GBS

- Launch standardization projects across the Organisation

- Map processes, control and report out to Hub Leads

- Train people on Knowledge Management approach in the Organisation

Required Skill:

- Candidates with MBA /Masters level Educational qualifications preferred

- Experience in process mapping/process transformation/knowledge management

- Experience in delivering knowledge management and/or organizational learning programs

- Stakeholder management

- Good influencing and relationship building skills and Change management skills

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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