Senior Role - HR Service Delivery - Information Technology

Job Title: HR Service Delivery

Location: Bengaluru

Qualification: Education: Min Bachelor degree, Masters in Management/Engineering an advantage.

Language: Fluency in English, knowledge of any European Language an added advantage

Job Description:

- Is accountable for the results of the deals activities to both COMPANY and Clients.

- Accountable for ongoing management of effective client service relationship within the deals

- Develops new approaches and processes.

- Interfaces with other team leads, management and client staff and ensures good working relationships.

- Ensures the service line operations are efficient and effective and that SLA's are met.

- Generate revenue opportunities and maximize margin

- Ensure the first class delivery of service to clients.

Requirements:

- Demonstrate ability to manage multiple clients and teams

- Work in a global environment with matrix reporting relationships

- Flexibility in approach and ability to think out of the box

- Result oriented approach

Key Skills:  Client relationship management skills

- Excellent communication skills

- Ability to hold crucial and confident conversations with clients and stakeholders

- Excellent influencing and negotiating skills

- Presentation skills

Number of Position - 3

Domain - Information technology (IT)

Work Location-Bengaluru

Annual Salary- CTC-INR 19.77- 30.32 lac

CONTACT -9820654163