Upgrade to Pro Member
HR Professional at Mount Talent Consulting
Views:4076 Applications:246 Rec. Actions:Recruiter Actions:11
Senior Role - Customer Success - Communication/Media & Telecom Domain - Management Consulting Firm (8-14 yrs)
Must have experience on Customer Success, Customer Experience, Customer Life Cycle, Customer Onboarding, Customer Adoption, Renewals with relevant exposure to CMT industry.
MBA is a must have.
- 8-10 years of progressive experience in Management Consulting with focus on High tech industry.
- Driven transformation programs with experience in value tracking & reporting, metrics & KPI design, business case, SOPs, project management, governance and PMO .
- Understanding customer needs and translating them to business requirements (business requirement definition), business process flows and functional requirements - thereby acting as an interface between business and technology teams.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
2-Step Verification - Action Required
We've updated our security procedures!
Your privacy and security are important to us. We've recently updated our security measures to make iimjobs.com safer and more secure for you. This change requires you to reset your password.
Please reset your password using the link sent to your email. If you did not receive any email, please check your spam folder..
