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Hemalatha M

AVP - Operations and Leadership Hiring at Golden Opportunities Pvt Ltd

Last Login: 27 July 2023

4642

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99

APPLICATIONS

5

RECRUITER ACTIONS

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BPO

Job Code

337176

Senior Role - Business Excellence - BB/MBB Certified - Telecom Domain

13 - 19 Years.Delhi NCR
Posted 7 years ago
Posted 7 years ago

Looking for BB or a MBB Certified leader with exceptional expertise in handling telecom domain / industry process excellence portfolio.

HE / SHE is expected to have a complete understanding of Telecom domain Back/middle/front office operations in an outsourced business model, should have done good number transformation, re-engineering and process improvement projects.

Core Activities Expected :

- Participating and Leading organization wide improvement initiatives directed towards capability enhancement of associates

- Coordinating with Delivery Managers, Customer Leads, Project Managers and other stakeholders and identifying the process improvement opportunities

- Creation, review and updation of training materials intended for capability enhancement of associates

- Organizing Lean and Six Sigma based training programs involving multiple stakeholders

- Ensuring selection of process improvement projects

- Training Six Sigma Green Belts, Black belts, Lean trainees ensuring their capability enhancement

- Helping and mentoring Lean and Six Sigma trainees in closing their projects and ensuring organizational benefit

- Coordinating with different stakeholders and ensuring logistics for different capability enhancement programs

- Consulting/ helping client organization in strategy development for process excellence, execution of projects and capability build up exercise

- Program management of high impact organization wide program aligned to Telecom operations.

Certification : Six Sigma MBB or Black Belt Certified.

Educational Qualification : Graduate/ BE/ BTech/ MBA

Core Skills :

- Excellent People Management skill

- Technical Lean and Six Sigma knowledge

- Good training skill

- Good communication/ presentation skill

- hands on experience working for Telecom Major clients for process improvement projects

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Posted By

user_img

Hemalatha M

AVP - Operations and Leadership Hiring at Golden Opportunities Pvt Ltd

Last Login: 27 July 2023

4642

JOB VIEWS

99

APPLICATIONS

5

RECRUITER ACTIONS

Posted in

BPO

Job Code

337176

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