Posted By
Hemalatha M
AVP - Operations and Leadership Hiring at Golden Opportunities Pvt Ltd
Last Login: 27 July 2023
4642
JOB VIEWS
99
APPLICATIONS
5
RECRUITER ACTIONS
Posted in
BPO
Job Code
337176
Looking for BB or a MBB Certified leader with exceptional expertise in handling telecom domain / industry process excellence portfolio.
HE / SHE is expected to have a complete understanding of Telecom domain Back/middle/front office operations in an outsourced business model, should have done good number transformation, re-engineering and process improvement projects.
Core Activities Expected :
- Participating and Leading organization wide improvement initiatives directed towards capability enhancement of associates
- Coordinating with Delivery Managers, Customer Leads, Project Managers and other stakeholders and identifying the process improvement opportunities
- Creation, review and updation of training materials intended for capability enhancement of associates
- Organizing Lean and Six Sigma based training programs involving multiple stakeholders
- Ensuring selection of process improvement projects
- Training Six Sigma Green Belts, Black belts, Lean trainees ensuring their capability enhancement
- Helping and mentoring Lean and Six Sigma trainees in closing their projects and ensuring organizational benefit
- Coordinating with different stakeholders and ensuring logistics for different capability enhancement programs
- Consulting/ helping client organization in strategy development for process excellence, execution of projects and capability build up exercise
- Program management of high impact organization wide program aligned to Telecom operations.
Certification : Six Sigma MBB or Black Belt Certified.
Educational Qualification : Graduate/ BE/ BTech/ MBA
Core Skills :
- Excellent People Management skill
- Technical Lean and Six Sigma knowledge
- Good training skill
- Good communication/ presentation skill
- hands on experience working for Telecom Major clients for process improvement projects
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Posted By
Hemalatha M
AVP - Operations and Leadership Hiring at Golden Opportunities Pvt Ltd
Last Login: 27 July 2023
4642
JOB VIEWS
99
APPLICATIONS
5
RECRUITER ACTIONS
Posted in
BPO
Job Code
337176