Accountability Key activities: Customer- Internal Commercial Planning & Research Manager - Assist to collect economic, industry and competitor information to perform external environment analysis. - Assist to gather information for the annual business planning process including different customer segments, key markets and trends. - Country office (other departments) - Produce analysis and reports for the use of sales staff to track selling effectiveness. Overall goals / Typical measures: - Market analysis & research projects deliver accurate and insightful findings to support business development - Reports and analysis can facilitate program design to support sales. Stakeholder- External: Key Activities: - Research Agencies - Liaise with research agencies regarding market research studies, and help to follow up on research results. Overall goals / Typical measures: - Manage research agencies to deliver the quality of work within budget and time schedule. Process: Research, Analysis and Report Preparation: - Undertake local, small-scale research studies for specific purposes to help identify sales leads or market potential. - Support the budget and re-forecast process by consolidating KPIs, performance against projections and analyzing variances. Membership of trade bodies: - Obtain membership of various trade/industry bodies to represent DHL views - Develop industry knowledge resource - Develop industry knowledge resource through subscription to various books, magazines, white papers, etc - Prepare industry presentations for use by senior management Trade outlook: - Assist in content finalization, design, and publication of the monthly paper - Collect customer feedback and action - Sales Lead Management: full cycle on: - Producing the non-DHL contacts for our sales team - Pre-qualification to clean out the non-users of Air Express services - Follow through on sales efforts to convert the lead - Revenue quantification - External Environment Scanning - Market intelligence - collect competitors- information - Continuously collect and update macroeconomic indicators and conduct correlation analysis with DHL performance Overall goals / Typical measures: - The research brief is prepared for market researches. - Sales/customer analysis are available for the budgeting process. - Sales target can be achieved through sales support programs. People - Management: The incumbent has no direct reports and authority over the country line and functional personnel. Nevertheless, the he/she must be able to demonstrate the ability to influence decisions/actions. Overall goals / Typical measures: Informal influence to enable improvement and change within the organization Skills / Qualifications Key capabilities: Skills: - Report writing skills - Software skills (Word, Excel, PowerPoint, etc.) Competences Competency segment - Business: - Analysis: Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another. Seeks out and critically evaluates both numerical and narrative information. Draws accurate conclusions. - Planning & Organizing: Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and use efficient work methods and tools. - Decision Making: Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates the impact of decisions and plans on how to manage risk. - Results Orientation: Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses on self and others to achieve targets aligned with business goals. - Competency segment - Leadership Teamwork: Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions. - Competency segment - Personal Accountability: Acts responsibly. Can be counted on to keep commitments. Complies with the intent of policies, procedures, and agreements. Builds others' trust in own professionalism, integrity, expertise, and ability to get results. - Communication: Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools, and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information. - Self Management: Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive. Expected years of experience: - 2-3 years experience in Logistics business (preferable) Educational Qualifications: - Degree in Business/Marketing

Mumbai

Senior Research & Planning Analyst - Logistics Business 

Senior Research & Planning Analyst - Logistics Business  ,Job Description for Senior Research & Planning Analyst - Logistics Business  in Armour Corp in  Mumbai for (2-5) years of experience. Apply Now!

Job Description for Senior Research & Planning Analyst - Logistics Business  in Armour Corp in  Mumbai for (2-5) years of experience. Apply Now!