Delivery Service Partner (DSP) program is the largest last mile delivery channel for Amazon in India. The program impacts 100 s of entrepreneurs across the country, their 50K+ drivers across 12K+ pin codes of Amazon footprint in the country.&nbsp; In line with Amazon India's vision of - empowering Small and Medium Entrepreneurs- of India, DSP program builds the best in class process and products to recruit, develop and enable entrepreneurs to be successful delivery partners for Amazon. The DSP program has played a key role in Amazon India's rapid penetration and expansion till now, ensuring best in class customer experience, quality and cost. Job responsibilities : The role will be a blend of building strategic road-maps, co-creating the product and owning the program and processes that will enable the large-scale ground execution of the business goals (a) The leader will work with a complex set of internal stakeholders across the world including legal, public policy, PR, Operations, Finance, Tech and Operations. (b) The leader will be the face of Amazon to build sustainable business relationships with multiple external bodies including Amazon service partners, Government bodies etc. (c) The leader will lead a team of multi-layer senior managers to drive the vision of the program. (d) The leader will be working with senior leaders of the operations team to deliver best in class customer experience for the operations across 12000+ pin codes of India. (e) The leader will define and monitor key metrics on programs and work with respective program teams to drive necessary action with field teams, business and leadership teams, to achieve goals. (f) The leader will own the key goals on quality, customer-partner-driver experience and cost for IN in multiple national and international leadership reviews for Amazon.

Bangalore

Senior Program Manager - Last Mile Transportation 

Senior Program Manager - Last Mile Transportation  ,Job Description for Senior Program Manager - Last Mile Transportation  in Mancer Consulting Services in  Bangalore for (5-12) years of experience. Apply Now!

Job Description for Senior Program Manager - Last Mile Transportation  in Mancer Consulting Services in  Bangalore for (5-12) years of experience. Apply Now!