Senior Product Manager - HR Solutions Platform - IIM/MDI/ISB/FMS

Zenefits is the leading all-in-one HR solution for small and medium-sized businesses in the U.S.. In one beautiful dashboard, the Zenefits People Platform gives employees complete control and access to their critical information (think payroll, health benefits, 401k, time off, talent management, an employee directory and more) behind a single log in. Our software delivers a complete HR experience by combining its own powerful tools with dozens of best-of-breed applications on the Zenefits platform (think Slack, Greenhouse, Google Apps and more)

Our team is dedicated to reimagining the employee experience in the new world of work. We hope you join us!

In this role, you will own a key initiative on our upcoming roadmap pertaining to our support experience for customers. You will be responsible for product planning and execution throughout the product lifecycle, including gathering and prioritizing requirements, defining the product vision, and working closely with engineering, design, marketing, sales, and support to ensure goals are met.

Role :- Senior Product Manager

Experience- 3 to 11 years

Job Duties and Responsibilities:

- Research and understand customer requirements.

- Research and understand competitive offerings.

- Research and understand operational impacts and needs.

- Research and understand cases from customer support, operations, account management, and sales.

- Translate that understanding into feature specs, and execute the plan with engineers and designers, delivering quality products.

- Work with product copywriters on content requirements.

- Analyze web and product usage metrics and come to actionable conclusions from the data.

- Coordinate smooth product launches with cross-functional teams

A little more about you:-

- Degree in Computer Science and/or a related field and working knowledge of a programming language (Java, C++, Python etc)

- Preferred: MBA from a Tier-1 institute.

- You possess a - do what it takes- mentality - you have the desire and ability to put prioritize company goals

- You're excited about finding/inventing new ways of delighting our users and transforming their lives.

- Meticulous and detail-oriented are your middle names.

- You have experience managing projects that involve multiple stakeholders.

- Your written and verbal communication skills are great.