RESPONSIBILITIES INCLUDE:

- Set product strategy & vision.

- Perform user and market research to define product requirements; write product development briefs to outline requirements

- Work with development teams to deliver product to the market

- Manage prioritization and trade-offs among customer experience, performance and operational support load

- Partner closely with business stakeholders and lateral teams such as Customer Success, Sales, Marketing, Operational, Legal, and Finance teams to ensure alignment with product goals.

- Measure outcomes

- Work to constantly improve our product; Continually improve the customer experience throughout the entire customer journey

BASIC QUALIFICATIONS

- 4+ years of experience in product management

- Bachelors in Computer Science or equivalent

- Experience in developing and evolving products; A record of successful product delivery

- Proven track record of customer obsession

- Experience working closely with software and UX teams to imagine, scope, and build customer facing products; Demonstrated ability to weigh product trade-offs especially in an ambiguous environment

- Demonstrated ability to engage and influence people and teams at every level in the organization

- Strong analytical skills with demonstrated ability to formulate data-driven decisions that lead to results

- Strong verbal/written communication and presentation skills

PREFERRED QUALIFICATIONS

- MBA degree

- Prior experience in Voice driven solutions

- Prior experience in product management for Growth Stage business.

- A strong eye for designing elegant solutions and experiences

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