- Be the voice of the customer and support company by being the driving force behind product innovation from in-depth product understanding to feature development through experimentation.
- Identify customers- behaviors, and needs through research and analysis.
- Take ownership of the product, the prioritization of new features and enhancements to existing features.
- Empower and collaborate with your team to unlock their full potential.
- Analyze, understand and share knowledge from experimentation to build a strong knowledge base of the product.
- Thrive to achieve optimal implementation of changes made to the product.
Who you are:
- Hustler, Curious, Impactful, Initiator, Think tank, Data-driven
- User focused individual who keeps the customer at the heart of everything we do while having strong business awareness.
- Data-driven. Base your decisions on facts rather than opinions.
- A go-getter who isn't afraid to get their hands dirty and dives into a project to achieve success by problem-solving.
- Eager to learn and aware that valuable information can come from both positive and negative results through experimentation.
- Passionate about product development and constantly looking for ways to improve it.
- Open-minded team player with excellent communication skills.
- Agile and innovative with the tenacity to thrive in a constantly changing environment.
- Self-motivated and results-driven with a take-charge attitude to manage the development cycle of a product.
- Friendly, knowledgeable, and motivational to others.
Your experience:
- 5+ years of experience working with web and mobile app-based companies.
- Experience with web analytics software such as Google analytics, Clevertap.
- Familiarity with A/B testing or multivariate testing.
- Previous involvement with high traffic (20,000+ visitors per day), preferably E-commerce sites.
- Knowledge and experience in conversion optimization, SQL, digital marketing, UX design and/or consumer psychology and research is a huge plus.
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