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01/08 Neelam Choudhary
Director at Arsh HR Services

Views:2803 Applications:62 Rec. Actions:Recruiter Actions:1

Senior Operations Specialist - Technological Domain - Startup - IIT/NIT/BITS (5-10 yrs)

Gurgaon/Gurugram/Hyderabad/Mumbai Job Code: 727448

Requirements:

- Entrepreneurship - Must know what it means to be a part of an early stage startup as this won't be a conventional 9-5 job.

- Academics - Must be graduate (preferably Engineering from Tier 1 colleges)

- Locations - Delhi NCR/Mumbai/Hyderabad.

- Travel - There'll be extensive ad-hoc travelling at times, to remote locations.

- Communication Skills - One word #intimidating, both in written & verbal English

- Work Experience - 2 to 4 years in technological domain preferable.

- Confidence, general awareness about nitigrities of technology, willing to deep dive into unchartered waters, IQ/EQ - count as plus points.

- Joining Date - ASAP

Typical Day at Work :

- Travel - Ad Hoc travel within/outside city, state for new client deployment, existing client problem solving - reco visits ; Planning For new client deployment

- Coming up with a blueprint of how the solution will be deployed estimating the environment & challenges that would be met at client site

- Existing Client; Improvising & coming up with new & improved processes for existing clients to improve their efficiency & output

- Relationship Building - Especially with all stakeholders at client side - from CXO's to plant heads to line managers to labourers. Good at building relations with all sorts of people, as it would be client facing role.

- On spot improvisation (IQ/EQ) - Will be met with new challenges in unfamiliar environments without Knowledge Bank in hand; Should be able to come up with 'Jugaads' on the spot & have the solution deployed

- Problem Solving - Figuring out on a day to day basis as to how the solution can be deployed at upcoming client sites - improved at existing clients.

- Confidence - Nerves of steel required even when faced with unknown problems with no backup for solutions - should still be able to lead everyone to the solution with budding confidence

- Technical Knowledge - Should be well affiliated with technology (general that exists, upcoming) - more over necessary for in-house product understanding to be able to relay it to the client. Leverage available technologies to make client experience seamless

- Documentation - Easy to understand documentation of deployment undertaken/planned. Relaying the same to the client effectively

- Consultant - Given the kind of relations we expect our team to build, clients come up problems that they're facing in other domains as well - where at times we act as Consultant to help them with their issues that may or may not revolve around task at hand - this helps further strengthen our relations

- Research - Being able to research on web/on ground to strengthen the deployment and the overall SaaS product

- Cross-selling - Part sales, to identify what other product arms can be helpful for the client and position the same accordingly for absorption within the client's organization

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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