- Drive and manage change through work migration projects, dynamically reacting to evolving business needs and competing priorities
- Help develop frameworks to analyze the work performed by teams to determine an optimal mix of workforce strategies (location strategy, automation, partnerships, etc.)
- Analyze work, build process inventory and develop thorough understanding of work performed
- Partner with global and local teams to set-up and ensure adoption of metrics to be utilized both during work transition and post migration
- Provide project management expertise for complex projects to ensure on-time delivery
- Review competitive landscape to determine how other companies are addressing similar problems and determine external benchmarks to be used for workforce strategy projects
- Liaison with local teams to ensure effective team set-up/expansion - T&C, Facilities, IT, etc.
- Continue to review work done in global locations to identify new location and workforce strategy opportunities
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