Senior Manager - Technology - IT

- Technology Support and Technology Implementation team management

- Responsible for managing new client implementation and on-going technology support for existing client and Tech implementation for growing clients.

- Mentoring and Managing Team leads on Support & Implementation Utilization of Tech leads and the entire team capacity

- Alignment of Organizational Goals.

- Responsible and accountable for Accuracy and timelines for all deliverables for the span.

- Providing updates to Senior Management on Projects and on Team. Planning and allocation of bandwidth for Technology implementations.

- Use Consero standard technology to fulfill client's requirement, resolve issues and bugs reported by the client and the Delivery team.

- Have the Tech team provide solution on Consero standard technology platform to fulfill client's requirement.

- Have the Tech support function regularly resolve issues and bugs reported by the Delivery team.

- Work with 3rd party application provider for requirements and bug fixes.

- Involve & provide recommendations & suggestions in strategical decision to improve the Tech function within Consero

- Interact with the US management team to highlight concerns if any or handle escalations.

- Project manage the team during research and discovery of new applications or solutions.

- Work with the team to document and have tech checklist for all the application setups.

Skills & Qualification Skill Sets:

- Excellent communication skills (verbal & written) and email management skills Working knowledge of MS Office Suite

- Demonstrated ability to work in a fast-paced environment Should possess functional knowledge in the accounting domain Strong analytical abilities

- Exhibits a high level of initiatives and out-of-box thinking for problem-solving Should be able to project manage multiple client implementations and multi- tasker

- Effective leader for his team with people management skills

- Operate with a considerable degree of credibility and business sense Effective team-player with less supervision

- Excellent coordination skills with other teams/departments Excellent interpersonal skills across towers

- Good presentation skills with documents & PPTs Self-motivator with high energy level

- Should have experience with implementation and working knowledge with accounting ERP's

Experience:

- 8-12 years of experience in Finance and Accounting ERP's & other applications as functional consultant.

- 4-5 years of experience working as an end user in major ERP's

- Good experience in Team management, Project management and Technology Implementations