Senior Manager - Talent Acquisition

Title: Senior Manager, Talent Acquisition

Location: Kolkata, India

The Role:

We are looking for a dynamic people leader who understands the - bigger picture- and can balance strategic vision and thought leadership with execution excellence. The incumbent will bring extraordinary focus and expertise in and scaling a dynamic operation and organization focused on the customer-centricity, team growth and well-being and operational rigor.

The Group Leader, Talent Acquisition will be responsible to plan and execute recruitment strategy and process for talent acquisition, talent mapping and talent assessment. He/She will partner with business to formulate effective Talent Acquisition strategies to assist with its growth and expansion plans.

Key Responsibilities

- Drive Employee Value Proposition (EVP) with communication strategies to attract the right talent

- Strategic manpower planning for project specific recruitment within defined time frames and Stakeholder management

- Identify future talent needs of the organization and proactively develop talent pool or social engagements for future requirements

- Meet challenging recruiting targets consistently, within agreed timelines, ensuring right quality, at optimum cost

- Ensure a healthy Channel Mix as per org direction and profile targets

- Manage a team of Recruitment Professionals and Nurture Talent

- Help drive Automation in Talent Acquisition

- Drive cost-effective hiring initiatives

- Analyse, recommend & implement Process Improvements in Talent search process

- Arrange and review job descriptions and specifications

- Generate monthly MIS Reports and review open mandates and with rational per candidate

- Adhere to Recruitment Guidelines and ensure 100% process compliance

Profile & Experience

- 10 + years of experience and 5+ years of experience in Talent Acquisition.

- Candidates with experience in third party business process services companies preferred.

- Hand on experience of bulk and front line hiring

- Strong understanding of BPO dynamics and stakeholder management

- Experience leading teams in a fast moving, customer-centric, hands-on environment.

- Highly adaptable and organized personality with proven excellent project management skills and strong business acumen.

- Experience working with a global, matrix environment with multicultural teams.

- Proven ability to identify and independently solve complex problems through the implementation of systems based on industry best practices.

- MBA/PG degree preferred