- Project Management of highly complex studies
- MUST have strong Confirmit or Decipher experience
- Stay up-to-date of technical developments
- Quality assurance - reviewing members deliverables, error logs and scripts
- Working closely on critical projects to streamline the process as required
- 1st POC for escalation and tactical decision making
- Manage group of survey programmers and other line supervisors
- Drives quality compliance within team
- Drive efficiency gain across clients
- Minimum Team size of 15+
- Ensuring regular performance review and constant development of team members
- Ensuring highly motivated and charged workforce
- Mentoring and guiding team members
- Create Excel-based reporting tools, export results to Excel and PowerPoint
- Must have experience working at a market research supplier
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