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24/02 Ashish
Director at Antrors HR Solutions

Views:1833 Applications:239 Rec. Actions:Recruiter Actions:8

Senior Manager - Subject Matter Expert - US Mortgage - KPO/BPO (10-15 yrs)

Bangalore/Pune Job Code: 896174

Position Summary:

Looking for a mortgage servicing subject matter expert with prior experience of working in US Mortgage Processes & have experience in Product Development / Management. Candidate need to work as an individual contributor. This is a client-facing role; ability to make presentations and demonstration of product capability.

Responsibilities:

- Lead all phases of the product development lifecycle (identification, qualification, estimating, design, development, quality assurance, and general product availability) and manage progress through the structured stage-gate process.

- Understand digital platform business need, product and trends in technology- Ability to carry exhaustive market research through marketing teams, data-driven decision making, make business case and bring out recommendations.

- To be a subject matter expert in mortgage servicing audit to create test scenario data for each of the regulation

- Should be able to identify data fields required to test any of the mortgage regulation, create checklists to perform audit/compliance

- Participate in product team discussions to help / generate ideas on new product and existing products

- To be part of the implementation team while onboarding new clients, ability to do product demo & presentation to clients

- Should be part of all client meetings/discussions and complete the tasks as expected. Perform product demo/presentation

Educational Qualification/ Skills & Work Experience:

- PG / Graduate with Overall 10-14 years of experience out of which 5+ years in the mortgage industry, Product company/BPO, particularly with the mortgage servicing compliance/audit group

- Experience of serving/managing US clients

- Any programming knowledge such as VBA, C#, Javascript, Python etc

- Analytical skills-Experience in the documentation, flow diagrams, presentations

- Candidate with a mortgage and technical knowledge with prior experience of working in products/technology

- Product experience in mortgage servicing

- Should have hands-on experience in performing audits on Mortgage servicing function that includes:

- Familiarity with all the compliance requirements (CFPB, FNMA, FHA, VA, USDA, FHLMC) and its interpretation in audit checklist

- Should have familiarity with all the processes within servicing (Payment processing, Default management. Escrow, Collections)

- Good understanding of MSP and other leading industry servicing platforms, audit ops

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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