Must have :   Handled large team of either telesales executives / direct sales.  Have done a full time graduation.  Local language based on location applying for.  Graduate in any specialization with MBA preferably from a reputed institute, and a minimum 3-7 years- experience in client / customer servicing  Candidate with exposure in various sectors like banking, retail and call center preferred  The Manager / State Head - BM Fresh/Renewal is responsible for monitoring and managing team of Telesales executives through Team Leaders for BM Fresh/Renewal portal, ensuring lead generation and conversion into sales leading to revenue generation  Monitoring and managing a team of Telesales executives and driving productivity through Team Leaders  Segregating and assigning leads across the executives  Ensuring that the executives meet the hourly/daily/monthly targets and sending reports to the manager on the targets achieved  Periodically reviewing the performance of the team, driving metrics around individual performance, attrition, quality, talk time and number of calls being made by the team  Constantly motivating executives driving them towards incentives and controlling attrition  Identifying training needs and highlighting the same

Mumbai

Bangalore

Chennai

Senior Manager/State Head - Telesales - BPO 

Senior Manager/State Head - Telesales - BPO  ,Job Description for Senior Manager/State Head - Telesales - BPO  in Staffio HR in  Mumbai Bangalore Chennai for (3-6) years of experience. Apply Now!

Job Description for Senior Manager/State Head - Telesales - BPO  in Staffio HR in  Mumbai Bangalore Chennai for (3-6) years of experience. Apply Now!