Senior Manager - Senior Manager/AGM - Fraud Control Unit

Responsibilities :

- Identify and investigate the causes of risk incidents and fraud.

- Implement measures to prevent future occurrences.

- Manage pre and post loan disbursal activities to mitigate risks.

- Compile, file, and report fraud/incident reports to internal and external stakeholders.

- Develop and implement effective recovery strategies involving relevant branches, employees, and external agencies.

- Drive recovery targets with stakeholders.

- Use and implement technology tools, including AI and ML, for fraud control, detection, and resolution.

- Engage with market and field teams to identify control weaknesses and collaborate on solutions.

- Conduct mystery shopping to validate process adherence, identify control gaps, and address them.

- Develop and manage the Fraud Control Unit (FCU) or Risk Control Unit (RCU) functions and practices effectively.

Requirements :

Experience: 8 - 15 years of experience in fraud control, risk management, and recovery processes in Bank or NBFC

- Proven Expertise: Demonstrated success in fraud identification, investigation, and recovery in financial services.

- Technological Proficiency: Experience with AI/ML tools for fraud control.

- Communication: Strong verbal and written communication skills to report incidents and engage with stakeholders.

- Client Focus: A client-centric approach to managing fraud control measures with a strong commitment to protecting client assets.

Skills And Competencies:

- Strategic Thinking: Develop and implement strategic initiatives to enhance fraud detection, prevention, and recovery.

- Communication: Effective verbal and written communication to articulate fraud control strategies and present reports.

- Analytical Skills: Strong analytical abilities to evaluate fraud patterns and risk indicators, making data-driven decisions.

- Problem-Solving: Excellent skills to address and resolve fraud incidents promptly and efficiently.

- Client Focus: Client-centric approach to managing fraud control with a commitment to protecting client assets.

- Networking: Build and maintain relationships with law enforcement, legal teams, and external recovery agencies.

- Technological Proficiency: Expertise in using AI, ML, and fraud management software for detection and prevention.

- Attention to Detail: High attention to detail is needed to identify fraud indicators and compile accurate reports.

- Adaptability: Ability to adapt to changing regulatory environments and evolving fraud tactics.

Locations - Mumbai, Chennai, Trivandrum