Designation: Sr. Manager

Skill Set: Sales Automation Leader

Location: Bangalore

Essential Responsibilities

- Works with business teams to help identify significant sales process automation & optimization opportunities

- Document, analyze, validate and communicate business requirements

- Participate in the development, enhancement, and maintenance of Salesforce.com and related internal systems

- Analyze and document business processes in order to facilitate smooth technology roll-outs

- Strong understanding of Sales processes like Sales Planning, Quota Setting, Sales Forecasting, Territory Planning, Sales Commissions, Account Planning and Opportunity to Quote

- Expertise in building reports and dashboards and ability to draw intelligence from it

- Strong expertise in Process Re-engineering, Process Optimization and Process Standardization

- Knowledge and experience of enterprise integration of CRM with other applications such as contract management, finance, billing

- Experience in identifying Test Scenarios, Test Scripts, preparing Test Plans and coordinating UAT

- Experience in working on Change Requests comprising of Requirements Definition, providing requirements walk through to dev team and coordinating with Business requestors for testing

- Exposure to master data management and contact master is an advantage

- Solid exposure to Salesforce Sales Cloud and Pardot

- Good understanding of AppExchange tools

- Familiar with configurations

Qualifications/Requirements:

- Bachelor's degree from an accredited college or university

- 6-8 yrs. experience in management of business automation solutions in Salesforce domain (experience of a full SFDC implementation cycle is preferred)

- Minimum 5+ years of experience using SFDC

- Minimum 2+ years of experience as a lead system administrator

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