One of Global Market research company is hiring for Sr.Manager- Mumbai location for RMS( Retail Management Service) . Please find details as below.

Job Summary: Senior Manager, RMS

- Manage a client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and highest levels of client satisfaction.

- Client Management: Maximize client satisfaction by driving the following actions, basis core

RMS and related solutions:-

- Manage queries and special requests

- Provide insights and actionable recommendations in business review meetings

- Share value-added analyses through industry / macro analyses

- Integrate findings from other Nielsen solutions to provide a comprehensive perspective to the client

- Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management

- Identify and recommend enhanced and new services that answer clients' business needs

- Build and maintain ongoing relationships with the identified key persons within client organization through regular face-to-face interactions

Financial Management:

- Meet quarterly revenue and collections objectives for the account

- Ensure timely closure of costing, contracts and delivery

- Identify opportunities to penetrate more Nielsen solutions with the client to maximize client impact and Nielsen revenue

People Management:

- Conduct quarterly performance reviews, along with team leader, to provide constructive feedback to team members

- Invest behind training team members and enhancing their analytical and presentation skills

Typical Position Pre-requisites:

- Strong Client Focus and Pro-activeness

- Very Good Influencing & Persuading Skills

- Expert knowledge of research techniques and methodologies

- Effective presentation and writing skills

- Prior exposure to Food categories or Male grooming sector will be an added advantage

Please help me with updated cv to discuss in detail.

Khyati Parikh
Randstad India Pvt. Ltd.

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