Centre of Excellence - Quality Assurance/Process Innovation  Summary/Objective :   Senior Manager - Quality Assurance position is responsible for establishing a corporate quality assurance system and team that promotes customer satisfaction and that positively impacts the financial performance of Company . Champion continuous improvement efforts and defect reduction initiatives to establish an effective Quality Management System (QMS).  Job Description  1. Initiates and implements process improvement activities as to raise project performance.  2. Responsible for external quality accreditation   3. Educate and train employees on their impact to the quality management system.  4. Serves as the primary process control resource for problem identification, resolution and continuous improvement.  5. Manages process control personnel on a day-to-day basis.  6. Supports concurrent efforts by participating in design development projects representing quality assurance and the customer.  7. Designs, implement and documents procedures for process control, process improvement, testing and inspection.  8. Establishes and implements metrics (process capability, control charts, measurement quality) for monitoring system effectiveness and to enable managers to make sound product quality decisions.  9. Performs root-cause analysis and other problem solving activities to identify effective corrective actions and process improvements.  10. Establishes collection and analysis systems of statistical data to predict trends that will affect improvement of quality.  11. Develops quality planning methods   12. Develops process certification standards and assist in process certification.  13. Monitors vendor performance and establish criteria and rating system for critical vendors.  14. Reviews customer contracts and change requests and ensure that the necessary criteria and provisions are included in quality and process plans.  15. Interacts with customers to identify opportunities to improve quality and establish feedback  16. Oversees calibration and testing programs.  17. Reports to management on process issues, trends and losses.  18. Participates in internal and external audits.  19. Interfaces with customer quality representatives concerning problems with quality and assure that effective corrective action is implemented.  20. All other reasonable duties, as assigned.  Competencies :   1. Communication Proficiency.  2. Decision Making.  3. Organizational Skills.  4. Problem Solving/Analysis.  5. Results Driven.  6. Technical Capacity.  7. Thoroughness.  8. Time Management.  Supervisory Responsibility :   This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department.  Position Type and Expected Hours of Work :   This is a full-time position, and typical work hours and days are Monday through Friday, 9:00 a.m. to 6 p.m. Occasional evening and weekend work may be required as job duties demand.  Travel :   Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.  Required Education and Experience :   1. Bachelor's degree in engineering or business administration, or equivalent number of years of experience.  2. 10-15 years of experience in QA systems implementation and management, with eight (8) years as a CQE/CQM in a medium-size information technology set-up  Additional Eligibility Qualifications :   1. Six Sigma black-belt certification, with a proven track record of business performance improvement.  Other Duties :   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Chennai

Senior Manager - Quality Assurance - Centre of Excellence - IT 

Senior Manager - Quality Assurance - Centre of Excellence - IT  ,Job Description for Senior Manager - Quality Assurance - Centre of Excellence - IT  in HashTaag in  Chennai for (12-15) years of experience. Apply Now!

Job Description for Senior Manager - Quality Assurance - Centre of Excellence - IT  in HashTaag in  Chennai for (12-15) years of experience. Apply Now!