Senior Manager - Project Management - Direct Sales Force - Insurance

We are looking for a strategic project management professional from a life insurance background with at least 4+ years of experience driving direct sales enablement.

You will be responsible for streamlining the CAT service-to-sales (CAT - S2S) process and undertaking process improvement initiatives to improve seller efficiency, business quality, and customer satisfaction.

Location: Gurgaon

Your future employer: One of the leading insurance organizations.

Requirements:

1) Evaluating trends and projections for planning location-wise deployment & alignment of CET & CAT stakeholders.

2) Proposing and designing contest initiatives at both CAT & CET levels.

3) Tracking issuance & POS refund cases for improving S2S business conversions.

4) Coordinating with cross-functional teams to deploy campaigns and enable distribution teams to improve conversions.

Responsibilities:

1) Graduation/Post-Graduation with at least 4+ years of project management experience in the life insurance domain.

2) High degree of customer centricity and result orientation.

3) Comfortable with working in a constantly evolving environment.

4) Excellent communication and articulation skills.

What's in it for you?

1) Opportunity to work with a leading insurance organization.

2) Fast-paced career development opportunity.

DISCLAIMER

Crescendo Global is an ISO 9001:2015 certified, equal opportunity Leadership Hiring consulting firm. Crescendo Global consultants value diversity in the talent they identify for its Global and Fortune 500 clients. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Note: We receive many applications daily, so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated.

Profile Keywords - Crescendo, Crescendo Global, project management, S2S, service to sales, CAT, CET, customer service, direct sales, DSF