Senior Manager - Program Management - Export/Import

Job Description :




1. Design, Implement and track KIP's of Courier/3PL & Network Strategy based on rapid scale of built-up with cost efficiencies.

2. Completely own & lead new Project/Program initiatives - Design systems & SOP around new initiatives, Pilot & Implementation with continuous KPI Tracking & RoI of the Initiatives.

3. Understands work flows of different LMS (Logistics Management System) CRM- s, OMS (order management system), Ticketing Systems & improvise/redesign.

4. Should be using Process Mapping tools like, Visio, Bizagi, Process Builders for designing

5. Create Last Mile Cost & Performance KPI's with regular monitoring through MIS & Dashboards.

6. Use excel / spreadsheets with heavy data for micro level analysis to find defects / inefficiencies / risks basis deep knowledge of Supply Chain business

7. Interact with Vendor's Operations, Technology Teams & Internal Stakeholders of Business/Sales, Line Managers with harmony & aggressive follow up.