Consultant - Recruitment at Bask HR
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Senior Manager - Product Marketing/Program Management - Online/eCommerce (0-5 yrs)
Senior Manager - Product Marketing/Program Manager - Online/Ecommerce company (Fastest growing online grocery store)
Company : Online/Ecommerce company (Fastest growing online grocery store)
Designation : Senior Manager
Salary Range : 10 LPA to 25 LPA
Location : Mumbai
- Program manage and drive decision making across cross functional teams and senior leadership to scale experiments to full-fledged programs
- Design impactful customer programs (Loyalty, wallet, referral, delivery fees, promo coupons, etc.) to achieve business goals
- Partner with Product, Tech, Operations and other functions in understanding the expectations that need to be aligned while rolling out the program
- Utilize data & analytics to champion innovations and measure success through KPIs while maintaining the guardrails
- Work on setting up & measuring performance metrics through automated dashboards
- Focus on due diligence around goal measurement and iterate over the same to scale programs
- Ensuring business goals are met while focusing on customer experience & satisfaction, in collaboration with cross-functional teams
What We're Looking For :
- People with an endless curiosity and hunger to learn
- Owners who will think of Zepto as their own venture
- Operators obsessed with customer experience
- People who are good at brainstorming initiatives ,launched new initiatives, Process Orientation, and Result Orientation.
- People who have strong communication and convincing skills and the ability to meet daily, weekly, and long-term requirements and goals.
- Those who are able to work under tight deadlines.
- People with working knowledge of SQL/R/Python (Good to know)