Role and Responsibilities : Management : - The Senior Manager Training and Development is tasked with a managerial role where he oversees the day to day responsibilities of the junior training and development department, ensuring smooth and efficient execution of duties to keep the business's workforce at peak performance. - He/ She facilitates the training needs of on-going training programs on a continuous basis, and it is also his responsibility to develop and deliver content to the departmental heads and management for the training curriculums at all levels of business. - In this capacity, the Senior Manager Training and Development conducts the tracking and reporting of the progress for all on-going training programs. - Manages vendor relations and guarantees that training program deadlines are met within the planned budget. - The Senior Manager Training and Development ensures that there is consistency in the quality of training programs, initiatives, - Adopting initiatives that reflect the leadership position in the industry. Business Acumen : - The Senior Manager Training and Development plays a leading strategic role in the training and development department. He drives innovative training program development through the facilitation of online resources, training toolkits, and mentorship programs. - Establishes unique strategic plans for each department that improve the skills of employees in each department in a more personalized manner. - The Senior Manager Training and Development actively builds the capabilities of business employees, placing focus on critical thinking, creative problem solving, business fundamentals, and leadership. He also creates, designs, and continuously improves training content, for example, outlines and presentations, agendas, associated materials, and so forth. Collaboration : - The role of the Senior Manager Training and Development is a highly collaborative one. The Senior Manager Training and Development works closely with various departmental heads and management in the business in developing training activities unique to their individual departments and that are aligned with individual department employee needs. - He works closely with Partners Managers and his team to build compliance training and keep employees and leadership aware of best practices - Continuous reviews mechanism with his team in identifying and assessing the training needs within the business. - Facilitates leadership and management principles within the business, leading training sessions and ensuring proper execution of training programs. Analytics : - The Senior Manager Training and Development plays an analytical role. In this position, he establishes metrics that measure the performance and success of ongoing training programs. This way the Senior Manager Training and Development identifies points of improvement and develops solutions that improve the effectiveness of training programs. - The Senior Manager Training and Development also leads reporting to senior training and development management for the purpose of strategy formulation and informed decision-making. Knowledge : - The Senior Manager Training and Development maximizes the effectiveness of the training initiatives launched in the business by staying up-to-date with current training practices, training methods, learning tools, and learning deployment devices and technologies. - The Senior Manager Training and Development participates in leadership meetings, training events and seminars, conferences, and so forth, where he constantly gathers information that keeps the department's practices up to date, hence ensuring constant sharpening of employee skills and performance in the business. - Other Duties : The Senior Manager Training and Development also carries out other similar duties as he deems fit for the proper execution of his responsibilities or duties delegated by the Head of Training and Development. Skills Required : - Training Delivery, Communications, Stakeholder Management, People Management, Cultural Fitment, Overall Fitment

Bangalore

Senior Manager - Process Training - BPO 

Senior Manager - Process Training - BPO  ,Job Description for Senior Manager - Process Training - BPO  in Bask HR Consulting Pvt. Ltd in  Bangalore for (5-15) years of experience. Apply Now!

Job Description for Senior Manager - Process Training - BPO  in Bask HR Consulting Pvt. Ltd in  Bangalore for (5-15) years of experience. Apply Now!