Lead at CareerNet Consulting
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Senior Manager - Process Excellence & Design (8-15 yrs)
- Design business process hygiene through SOP
- Process re-engineering to drive efficiency (productivity/cost)
- Optimise speed with cost guard rails
- Partnering with Product/Tech to automate processes and build new capabilities
- Liaise with Ops, Quality and Training to implement and drive new processes
- Techno functional knowledge
- Building Road Map for Vision
- Long term structural problem solving
- A strong thinker with excellent stakeholder influencing capabilities
- Gauge experience and process standardization
- Problem solving & process building capabilities
- Techno functional thinking and product understanding