Urgent Opening - Mgr./Sr. Mgr. Process Excellence - International BPO - Mohali/ Indore. FUNCTIONAL/ OPERATIONAL: - Certified lean Six Sigma Black Belt - Should have expert knowledge be Six Sigma and Lean Techniques - Experience in Project management, preferably PMP or Prince - Must have in-depth knowledge of Business Process Mapping and Modelling (Business Process Re-engineering) - Knowledge in RPA opportunity identification and deployment - Ability to build and drive Transformation Road maps across large estates by seeking stakeholder buy ins and clear ROI showcasing. - Should have completed 3-5 Projects across different verticals as Project Lead and mentored &gt;5 Projects across different verticals Should have worked on multiple client (International & domestic) collaborated project (client engaged). Role requires active engagement with internal and external stakeholders. - Possess speed to delivery. Ability to collaborate and challenge in a consultative style. - Solution Oriented and contribute towards RFPs, outsourcing opportunity assessments - Work across multiple projects and time-zones concurrently juggling multi-dimensional deliverables - both as sole contributor and team deliverables - Possesses outstanding analytic and problem-solving skills as well as a strong ability to dissect up from business requirements and realize true business need in order to identify opportunities. - Excellent communication skills and exposure to international assignments and/or client engagement with the ability to communicate at all levels. Excellent writing and reporting skills in order to transform the conversations and the current working procedures into a documented business outcome note. - Analytical bend of mind to understand the business needs and the workflow of the management and the administration tasks. - Must have in-depth knowledge of Business Process outsourcing (BPO) processes (Inbound, outbound and Data Processes). Preference to candidates who have supported F&A, Travel, Banking and/or Healthcare processes in PEX capacity. Information Security: + General Security Responsibilities: - Adhering to Information Security Policies and Procedures of IGS - Ensuring compliance to Information Security Policies and Procedures. Specific Security Responsibilities: - Ensure reportees comply with the security policy and procedure of IGS - Understand and Comply with Information Security Policies and Procedures and report all security incidents. - Ensure the audit non-compliances are fixed within the stipulated timelines. Location: Mohali and Indore. Shift - 24/7.

Others

Senior Manager - Process Excellence - BPO 

Senior Manager - Process Excellence - BPO  ,Job Description for Senior Manager - Process Excellence - BPO  in PROCLOZ in  MP Others for (7-14) years of experience. Apply Now!

Job Description for Senior Manager - Process Excellence - BPO  in PROCLOZ in  MP Others for (7-14) years of experience. Apply Now!