04/08 Sneha Bhambani
Recruitment Consultant at Michael Page

Views:535 Applications:226 Rec. Actions:Recruiter Actions:71

Senior Manager - Process Design & Automation - FinTech (8-12 yrs)

Bangalore Job Code: 838283

Senior Manager - Process Design & Automation - FinTech 


Our client is a Indian e-commerce payment system company headquartered in Bangalore.

The job roles and responsibilities are:

- Work with leaders to strategize better customer experience through automation along with process design

- Defining problems statements, designing solutions, driving the solution through automation & process design

- Reporting & tracking project value drivers, NPS/CX impact & efficiency improvements

The Successful Candidate should have:

- At least 8-12 years of experience in leadership & business transformation roles (e-commerce / software / product technology companies would be preferred)

- An understanding of AI/ML landscapes for tools that influence customer experience

- Great stakeholder management skills & process redesigning skills

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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