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17/05 Manoj Sharma
Director at HuQuo

Views:1289 Applications:266 Rec. Actions:Recruiter Actions:26

Senior Manager - Presales - Solutioning & Client Onboarding Team - BPO/ITeS (10-20 yrs)

Gurgaon/Gurugram Job Code: 822696

About the Opportunity:

- Our client is Solutioning & Client Onboarding team works on a variety of initiatives with a focus to support client and its clients on key and critical projects across the sales cycle.

- Implement an integrated managed solution to enrich solution options and drive growth through increased win rates

- Execute a systematic approach to manage the opportunity pipeline for both hunting and mining activities

- Articulate unique and competitive solutions leveraging our consulting capability to enable broader opportunities

- Deliver innovative and compelling proposals efficiently

- Govern and ensure brand consistency

- End to end Client Onboarding, reporting and closely working with internal/external clients

- Process Governance activities

Why do we love our role?

- We engage with multiple teams and capabilities that gives us exposure about how various teams function

- We are involved in various initiatives not limited to one function in an organization. This gives us in-depth experience of how insurance companies operate

- We work closely with the leadership team in order to understand their thinking process

What you'll be doing:

- Implement an integrated managed solution to enrich solution options and drive growth through increased win rates

- Execute a systematic approach to manage the opportunity pipeline for both hunting and mining activities

- Articulate unique and competitive solutions leveraging our consulting capability to enable broader opportunities

- Deliver innovative and compelling proposals efficiently

- Govern and ensure brand consistency

- End to end Client Onboarding, reporting and closely working with internal/external clients

Process Governance activities:

- Record management and business intelligence for the Solutions group

- Maintain hygiene of opportunity records, measure and report key metrics like engagement ratio and win rates

- Engage with the opportunity owners, QC & support on proposals that ensure our best possible offer both in terms of configured GIS or technology

- Maintain guardrails and undertake process governance initiatives like contract cycle, salesforce cycle, finance rate reviews, solution & transition involvement, enhancement projects etc.

Reporting metrics & weekly dashboards:

- Track and execute on project checklists and support business & functions on key deliverables

- Maintain risk registers for transition projects and manage mitigation actions

- Liaising with various stakeholders and process owners to ensure proactive and smooth flow of communication

- Leading weekly project review calls with both internal and external stakeholders

Preparing/reporting project status periodically:

- Developing and maintaining an exhaustive project plan for each project assigned

What youll bring to the team:

- Overall experience of more than 10 years and industry experience (Insurance) of more than 3 years

- Brand ambassador of values

- Flexibility and work in collaboration with global functions and stakeholders

- Self-motivated, displays ownership and passion about driving completion

- Excellent written and verbal communication skills

- Ability to identify risks, and have an eye for detail

- Basic understanding of business operations

Preferred experience/skills:

- Pre-sales / Project Management experience

- Insurance Certification

- Process improvement (Lean 6 sigma)

- Proficiency in MS Office & MS Visio

- MP training or certification Learning

Women-friendly workplace:

Maternity and Paternity Benefits

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