Senior Manager - Pharmaceutical Analytics & Insights - KPO/Research

Role : Senior Manager - Pharmaceutical Analytics and Insights

Location : Gurgaon / Bangalore / Mumbai / Pune / Chennai

POSITION SUMMARY :

The Individual is expected to come with strong project, client, people, conflict and change management experience. The individual will be key in ensuring deliverables are in-line with the business needs of the clients. He/she will support the coaching and professional development of team members. He/she will also be required to support business development activities.

ROLES AND RESPONSIBILITIES :

- Lead multiple typical Competitive Intelligence projects by efficiently managing a team of 3-4. Manage projects in the areas of competitor monitoring, conference coverage, market assessment/ situation analysis etc.

- Prepare execution plan with milestones and ensure adherence coupled with a risk mitigation strategy

- Prepare in-depth analysis of key competitors- strategies, offering insights to support key business decisions for clients

- Manage and execute conference coverage - Pre-conference planning, in-conference reporting and developing post-conference reports

- Adhoc projects : Develop appropriate methodology as per business needs and ensure quality delivery in a timely manner

- Deliver presentations of the findings to clients onsite or through teleconference

- Build and update process protocols and delivery frameworks to bring-in efficiencies

- Train and mentor junior team members in multi-dimensional roles in a dynamic fast paced environment

- Raise flags if there are risks associated with projects or people

- Responsible for planning of training and onboarding new team members

- Performance management: Set up team goals, conduct regular evaluations and provide inputs to team members on a periodic basis to manage performance

- Support in recruitment efforts

REQUIRED KNOWLEDGE AND SKILLS :

- 7 to14 years of pharmaceutical Competitive Intelligence experience

- Very good understanding of pharmaceutical business from commercial and clinical development perspectives, of global pharmaceutical environment and challenges

- Possess expertise in 1-2 therapy areas to work as an SME

- Highly proficient in using Microsoft suite (Excel, PowerPoint and Word) and build visually appealing business reports

- Proficient in using pharmaceutical databases (Citeline, Trial trove, Factiva etc.) and the ability to judge their appropriate application to the project/business needs

- Strong analytical skills to grasp problems (complexity, context etc.), see the big picture, conceptualise out of the box solutions

- Superior communication skills to ensure that the scope of projects/initiatives and expectations are commonly understood

- Excellent writing and comprehension ability, impeccable attention to detail and QC abilities

- Good organizational, time management and priority setting skills, and the flexibility to multi-task in a fast-paced environment

- Ability to interface with cross-functional teams on a sound clinical and commercial base