Senior Manager - Performance Improvement - Big4

Professional Background

- Relevant post MBA experience - Consulting background (preferably) or Industry background (Business excellence / functional role/ Solution / Sales)

- Process optimization experience.

- Experience in working on finance transformation, business diagnostics, business case analysis and planning, planning budgeting and forecasting, performance improvement of internal operations, Service sourcing, RfP process, Outsourcing/offshoring strategy and setup, Shared service or IT transformation or Design of SLAs, process KPIs and reporting requirements

- In-depth domain knowledge of Technology sector. Should have worked in any one or more of following sub-sectors of technology sector - Global capability centres or SSCs, IT Services, Engineering services, BPO, Semiconductor, Devices, Hardware, Software, Internet and ecommerce

- Knowledge of current technology landscape, trends and solutions

Professional services domain :

- Exposure to data management and analytics

Preferred Skills :

- Expertise in two or more of the areas listed - process transformation, business diagnostics, business case analysis and planning, planning budgeting and forecasting, performance improvement of internal operations, Service sourcing, RfP process, Outsourcing/offshoring strategy and setup, Shared service or IT transformation or Design of SLAs, process KPIs and reporting requirements

- Hands-on experience on any ERP suite like Oracle, SAP across modules SD, FICO, PS, MM

- Exposure to implementation of RPA/OCR/BI/Consolidation tools

- Experience with process mapping tools like Microsoft Visio, IBM Blueworks, Celonis etc.

- Hands-on experience with different data visualization tools like Tableau, Power BI