Senior Manager - Operations - Insurance & Broking

Essential:

- Experience in Insurance & broking in pre-renewals & renewals.

- Handling big teams.

- Lean/6 sigma, etc.

- Transition experience.

Others:

- Analytical ability and Decision making

- Communication, Influencing and Negotiation skills

- Leadership and People management

- Change management

Responsibility :

- Building value by creating process efficiencies through upstream & downstream impact in business

- Deliver quality by building a knowledge organization and encouraging, leading and guiding teams to build depth and breadth of technical expertise

- Alignment with Operating company's operating model to create logical business operations that deliver excellent customer services

Enforces a regular risk review to create significant R&C profiling (risk register) and resilience in operations.

- Clarifies objectives, scope and timescales of projects and activities

- Organises projects and matches people resources to them flexibly to achieve optimal productivity and to ensure successful outcomes