Associate at Crescendo Global
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Senior Manager - Operations - FinTech (3-10 yrs)
Senior Manager-Operations (3-10 years)
A role of Senior Manager-Operations with One of the renowned Fintech Organization with total experience of 10 years and minimum 5 years of experience in Operations.
Location: Gurgaon
Your Future Employer:
One of the renowned Fintech Organization with more than 5000 client partners.
Responsibilities:
- Handling operations to help in increasing the penetration of financial products and thereby increase financial literacy with the help of financial advisors
- Motivating teams and help them with their goals.
- Ensuring issues are raised / escalated and driven through to resolution.
- Identifying gaps in the processes, work on its excellence, formulate strategy resolve conflicts and bridge the gaps. Take full ownership/accountability of the same.
- Working under pressure and delegate set of duties and Managing Large data, Process Excellence and managing escalations.
Requirements:
- 5+ years of experience in handling Operations and good knowledge of Python/Power BI
- Well versed with data churning. have neck for data and decisions are mostly backed by data.
- Willing to work on new and challenging problem.
- Experience of User testing planning & execution. Quality Centre knowledge a bonus.
- Demonstrated experience of leading or managing team past endeavors.
What is in it for you?
- Fast track career growth.
- A stimulating working environment in an established brand.
- Future career opportunities.
- Flexible benefits packages to suit your needs and lifestyle