Operations Excellence - Senior Manager Qualification : Assigned Role : a) Six Sigma Master Black Belt/Black Belt b) Experience in Process Excellence, Transformation c) Domain specialization : F&A d) 3rd party experience + RPA Automation experience e) Should have worked on large complex transformation projects Qualification : BE/ Btech or any Post Graduate / MBA Industry : ITES / BPO / IT (preferred domain - F&A, BSFI and Customer Service experience while other domains can be looked at) Work Experience : - 9+ years of experience in Process Transformation, Process Automation, Operational Excellence, Quality. - 13+ yrs of overall experience (Business Process Management /Outsourcing Experience preferable) Key Skills : 1. Six Sigma Master Black Belt/Black Belt with Quality improvement and Lean Deployment background 2. Ability to breakdown End to End process to identify automation/improvement opportunities and create automation/transformation roadmap 3. Should have delivered large scale end-end Process Transformation projects for global clients 4. Well versed with Industry Digital technologies & leading tools, automation, AI and Analytics plus have a proven track record of implementing Digital solutions 5. Excellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project. 6. Experience in shaping of solutions, process diagnostics, blueprinting and are savvy with PowerPoint and Excel

Chennai

Senior Manager - Operations Excellence - BPO/ITeS 

Senior Manager - Operations Excellence - BPO/ITeS  ,Job Description for Senior Manager - Operations Excellence - BPO/ITeS  in Artha Infotech in  Chennai for (15-20) years of experience. Apply Now!

Job Description for Senior Manager - Operations Excellence - BPO/ITeS  in Artha Infotech in  Chennai for (15-20) years of experience. Apply Now!