Senior Manager - Operations - EduTech

Designation: Operations - Sr. Manager (Team Leader)

Office Location: Mumbai

Requirements: Immediate joining required

Profile : 

Job summary:

1. Lead a team of 10-12 people to recruit high quality teachers on the platform.

2. Drive targets through incentive, performance management of team and strong analytics.

3. Improve efficiency of the system by suggesting and executing new solutions.

Role & Responsibilities :

1. Lead a team of 10-12 strong operations managers to provide top notch experience to customers / teachers

2. Deep performance management of team to achieve Six Sigma output

3. Coordinate with tech, curriculum and cross functional teams to resolve customer issues

Skills (common) :

1. Very high on Detail orientation

2. Strong Analytical skill

3. Target oriented & Customer obsession.