Senior Manager - Operation - eCommerce

Responsibilities :

- Ensure all operations are carried on in an appropriate, cost-effective way

- Improve operational management systems, processes and best practices

- Purchase materials, plan inventory and oversee warehouse efficiency

- Help the organization's processes remain legally compliant

- Formulate strategic and operational objectives

- Examine financial data and use them to improve profitability

- Manage budgets and forecasts

- Perform quality controls and monitor production KPIs

- Recruit, train and supervise staff

- Find ways to increase quality of customer service

- Pan India team lead.

Required Skills:

- First principle problem solving, analytical skills, data-driven focused decision making

- Good people management, team building, and program management skills

- Stakeholder Management with business development, transformation, Design and internal operations teams

- Strongly inclined to do high quality and impactful work in a dynamic and unstructured environment

Eligibility Criteria:

- Tier I MBA college/university in India

- Experience -10+

- Ability/Willingness to build and execute operational capabilities, processes, and systems

- Good understanding of consumer experience and levers to improve it

- Excellent communications and sound analytical skills