Senior Manager - Operation - eCommerce (10-15 yrs)
Responsibilities :
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Purchase materials, plan inventory and oversee warehouse efficiency
- Help the organization's processes remain legally compliant
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability
- Manage budgets and forecasts
- Perform quality controls and monitor production KPIs
- Recruit, train and supervise staff
- Find ways to increase quality of customer service
- Pan India team lead.
Required Skills:
- First principle problem solving, analytical skills, data-driven focused decision making
- Good people management, team building, and program management skills
- Stakeholder Management with business development, transformation, Design and internal operations teams
- Strongly inclined to do high quality and impactful work in a dynamic and unstructured environment
Eligibility Criteria:
- Tier I MBA college/university in India
- Experience -10+
- Ability/Willingness to build and execute operational capabilities, processes, and systems
- Good understanding of consumer experience and levers to improve it
- Excellent communications and sound analytical skills
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