Senior Manager/Manager - Human Resources - IT

Manager/Senior Manager - HR

Experience : 8-12 Yrs

Education : MBA Preferably

No of Positions : 1

Location for the role : Noida, Uttar Pradesh

A new position or replacement : New Position

Right, Fit : The person should be Smart, Having technical operations knowledge, should have impeccable communication skills, having a strong reason for working in Noida, should be able to work for a long tenure with the organization, should be either fro the big 4 consultancy firms(Deloitte, PricewaterhouseCoopers (PwC), KPMG, and Ernst & Young)or IT Services sector

KRA : This person will primarily manage 2 teams :

- Team Of HRBP

- Team Of HR Ops Personnel

Earlier this position did not exist and these teams were managed by independent leaders (ADHOC), now they have decided to bring in a leader who can manage both these teams.

Responsibilities :

- Responsible for managing the HR Business Partner and Operations teams.

- Manage and spearhead day-to-day work allocation and delivery of the team.

- Ensure that the SOPs are adhered to and updated from time to time.

- Scale-up processes in line with growing headcount and changing organization & people needs.

- Ensure employee queries are resolved as per the SLAs. Oversee tickets assigned to various team members.

- Manage and meaningfully engage employees on the Bench.

- Work with the Talent Development team to carve out learning plans to upskill on an ongoing basis.

- Manage end-to-end Onboarding of new joiners and ensure smooth experience and engagement.

- Review and oversee monthly Payroll activity, background verification, and audit-related documentation.

- Ensure compliance with HR-related statutory obligations - PF, Gratuity, etc.

- Manage internal & external Audits and take corrective actions.

- Administer and continuously look for enhancing employee benefits and tie-ups. Ensure the benefits package is in line with the industry.

- Maintain accurate employee data and publish MIS on a regular basis.

- Work with the team to drive various Employee Engagement activities.

Qualification :

- Masters in Human Resources or equivalent.

- 8-12 years of post-qualification experience.

- Excellent communication skills : both verbal and written.

- Should have advanced knowledge of MS Excel/Google Sheets.

- Should have worked in the IT services Industry.

- Work experience in a mid-sized setup (1500 - 2500 people) is preferred.

- Should have team management experience.

- Strong focus on employee service delivery.