We have an immediate opening with an MNC Consulting Firm with 10,000 plus employees across India. Position : Sr.Manager - L&amp;D Operations Location : Gurgaon DUTIES AND RESPONSIBILITIES : - Ensure implementation of the training deployment plans submitted by L&amp;D leads - Create formats for L&amp;D leads to fill to create FW communication plans. - Sign off the understanding with L&amp;D leads on expectations and way forward to ensure qualitative implementation Instruct and align resources to meet the deployment needs of SL's and ensure required back-ups are created at all times. - Review change request by SL L&amp;D leads and accommodate/ reject in alignment to SLA's. Manage data management cycles for respective SL - Ensuring Learning Management Systems and the leads databases are updated at all times - Collate reports for Service Line leads and share the same before 10th of every month. The reports will always include planned vs. actual comparisons on: - Learning HRS - Budgets consumption report - Feedbacks - Facilitator performance - Attendance ratios - Planning and deployment - Daily updates on class status to be shared with Service Line/Sub Service Line L&amp;D leads. Escalate programs with low attendance at least 3 days before the program to enable Service Line L&amp;D leads to take decisions. - Update and maintain assessment scores at all times and share the reports with SL L&amp;D leads (within 10 days of conduct of program) Vendor Management : - Manage internal and external vendor relationships to enable effective and efficient implementation - Ensure formats are created to enable SL L&amp;D leads to share the exact vendor requirements. - Explore the best possible and efficient options to implement the planned programs. - Share expectations and the contract terms with procurement, wherever required. - Ensures BRET requisitions are available, wherever applicable. Facilitator Management : - Providing support to identified facilitators with requirements to deliver the course content - Sending pre-approved communications to facilitators pertaining to the specific course. - Ensuring the OPS teams responds on timely basis to queries on logistics. - Sharing of content with all faculties as and when required (at least 5 days before a program) Program Management : - Ensuring effective and efficient program management at all times. This will include: - Understanding program expectations - Aligning resources - Sending communications like Invites, joining instructions and reminders to, facilitators, participants. - Ensure delivery of material on timely basis. - Vendor management (Internal/ External)- Contracts, performance measurements, feedback, accounts receivables and payables - Program budgeting and codes - must include cost re-conciliations (Monthly) - Printing and stationary - Providing on-site support - Attendance and feedback collation, sharing and reporting Budgets monitoring and control : - Enable team support to SL L&amp;D leads budget planning, monitoring and controls. - Provide support with formats to enable SL L&amp;D leads do annual budgeting and analysis - Provide support with creation of program budgets using standardized formats. - Ensure team creates codes for programs on timely basis and share with concerned audience. - Perform budget analysis and share recommendations with SL and FW leads. Auditing : - Create an audit plan for the entire operations and share with FW leadership. Audit reports to be submitted formally every month with recommendations. - Random audit the program requirement sheets, budgets, codes and other requirements. - MIS Audits to be conducted for monthly, half yearly and annual reports to ensure accuracy are maintained at all times. - Conduct timely audits on facilitator database to ensure all details are been captured on regular basis. - Audit program budgets and codes submitted by team members and provide feedback to members. Other Expectations : - Manage Facilitators/instructors schedule (internal or external) from approved instructor pool. Instructor Communications/ briefings/ prep call - Participate and represent in EMEIA level coordinator calls - Review pre-work completions to ensure compliance - Create and distribute class notifications, logistical details, prework, etc - Analyze the faculty and participant feedback and provide recommendations to the L&amp;D Leads - Review and responsible for the performance of the Operations Team - Channel partner management (educational institutes and training institutes) Interested candidates may apply here or call Kanika Pathak 9911179375. We shall revert to shortlisted candidates only.

Gurgaon/Gurugram

Senior Manager - L&D Operations - Consulting Firm 

Senior Manager - L&D Operations - Consulting Firm  ,Job Description for Senior Manager - L&D Operations - Consulting Firm  in The Recruiters in  Gurgaon/Gurugram for (13-17) years of experience. Apply Now!

Job Description for Senior Manager - L&D Operations - Consulting Firm  in The Recruiters in  Gurgaon/Gurugram for (13-17) years of experience. Apply Now!