Managing Director at T3Cogno Private Limited
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Senior Manager - IT Infrastructure (10-15 yrs)
- Experience in leading and managing large IT projects and rolling out IT infrastructure across various technologies.
- Strong Technical skills in Windows Servers and Windows 10 OS
- Strong technical knowledge on Active Directory server, DHCP / DNS server.
- Sound knowledge of Windows patching solutions like SCCM, Manage Engine etc.
- Worked on various antivirus solutions like McAfee, TrendMicro, Windows Defender etc.
- Knowledge on endpoint security products like Disk encryption and DLP.
- Worked on virtual platforms like Hyper-V, VMware, Nutanix etc.
- Worked cloud infrastructure platforms like Azure, AWS etc.
- Good knowledge on network devices like switches, routers and firewalls.
- Should have knowledge on voice products.
- Strong knowledge on IT Compliance and should have exposure on ISO audits, SOC and HIPPAA audits.
- Responsible to do documentation of all processes.
- Knowledge on IT budgeting and vendor management.
- Knowledge on ITIL process. Worked on ITIL helpdesk tool and is responsible to motivate the team to achieve the defined SLAs / KPIs.
- Monitor the status and work towards resolution against the defined SLA's of all in scope open tickets and service request
- Experience on Asset inventory tool, maintaining inventory for the deployed assets, Asset lifecycle until release of assets for scrap