Senior Manager - Information Technology - Hospitality

- Develops new concepts to achieve organizational objectives.

- Recommends / implements up gradations to exiting installed software and hardware for user defined requirements.

- Ensures correct and accurate information is available, in time, for decision making to all internal customers

- Ensures prudent security measures are taken to preserve and safeguard data

- Ensures all the customers complaints are promptly and efficiently attended to

- Ensures all the equipment is maintained at all times and coordinates PMP for better performance

- Recommends introduction of new technological development in the hotel in line with corporate IT guidelines

- Ensures adherence to company and hotel policies by all the departmental employees.

- Prepares capital and operational expenditure budgets for systems

- Constantly monitors key performance indicators for the department and takes corrective action, as and when required

- Ensures spares and material are available at all times in stores by proper planning

- Ensures quality of all systems equipment as per organizational requirements

- Develops user defined MIS reports as per user requirements.

- Specialization in Micros Fidelio Opera Enterprise Suite

- Knowledge of Oracle database, forms & reports

- Specialization in network management