Qualifications &amp; Skills: - Advanced Educational degree / MBA preferred (Green Belt Certified an added advantage) Work Experience : Minimum experience of 15 + years - Very strong on communication and able/willing to coach and guide teams and ability to be assertive and tactful. - Manage a shift of 24/7 operations - Flexible + willing to do international travels on short notice - Should have been a manager for more than 5 years Role Summary: - Strong HR Operations, Service delivery experience with 15 + years (Multi domain, multi technology) experience in managing and ownership of end to end Service Delivery in a Global environment - Experience &amp; Exposure in Continuous Improvement &amp; Quality - Functional Knowledge on applications (HR, Finance) and previously led or managed technical assistance/delivery centers - Should have expertise in managing large teams of diverse background - Very strong on communication and able/willing to coach and guide teams and ability to be assertive and tactful. - Expertise in usage of best practices, tools, people and process and enhance teams- performances by driving process, tool adoption. - Analytical mindset, Expertise in Operational Metrics to develop, sustain and enhance dashboards, analyse trends and build action plan to address discrepancy and variance - Experience in identify process gaps, process improvements and People development - Engage with respective SME and process teams to measure performance, metrics and Progress. - Strong co-ordination skills and ability to work in matrix environment with ability to articulate with all stake holders. - Systematic problem-solving approach, troubleshooting coupled with a sense of ownership and drive. - Should have worked directly with the client and should be able to articulate with the delivery teams/client/senior client partners. - Resource mobilization skills - Expertise in Managing Team performance, periodic Audits and control Service Quality - Effective customer service, organizational, prioritization, multitasking, communication, and leadership skills. - Experience in process migration and transition (from regional hubs to central hub)

Bangalore

Senior Manager - HRS Delivery & Operational Governance - BFS/IT 

Senior Manager - HRS Delivery & Operational Governance - BFS/IT  ,Job Description for Senior Manager - HRS Delivery & Operational Governance - BFS/IT  in Avant Garde Corporate Services Pvt Ltd in  Bangalore for (15-18) years of experience. Apply Now!

Job Description for Senior Manager - HRS Delivery & Operational Governance - BFS/IT  in Avant Garde Corporate Services Pvt Ltd in  Bangalore for (15-18) years of experience. Apply Now!