Senior Manager - HR Operations - BFS

Shift Timings - UK Shift

Responsibilities:

- Should have handled complete employee life cycle (Hire to Retire)

- Hands on experience in recruitment, onboarding, promotion, resignation, retention and salary corrections.

- Manage escalations from both internal and external stakeholders, conduct skip levels & one-on-one meeting sessions with the DR's (direct reportee's) and provide timely feedback.

- Provide process related updates to the team members and handle client calls.

- Should have the experience on creating and leading Weekly dashboard. MBR/QBR calls.

- Client Relationship Management and extreme focus to nurture a professional relationship with clients

- Escalation Management, Change Management and Initiatives

- Strategic focus and goal setting and leading the teams forward