Designation - Senior Manager
Location - Mumbai : Nahur for 2 days
Days working
- Alternate Saturday working role
- Hybrid mode at present, candidate is expected 3 days in office out of which 2 days will be in base branch Nahur and rest can be any nearest branch to their home
Package - 14 to 17 lac fixed + 20% variable
Experience - 8 to 12 years or alter maximum as per your judgment
This role would need 40% recruitment and 60% HRBP
Life insurance experience preferred
Kindly ensure candidates have managed sales hiring and sales business partner role
Position Senior Manager - HR Band 4A
Department Human Resources Function HR - Distribution Banca
Reporting to Vice President - HR Location Gurugram - 90C
JOB SUMMARY :
The incumbent shall be responsible for the end to end business HR delivery for the Customer Engagement Team assigned to him/her.
Shall be responsible for driving and managing all country level HR initiatives/employee engagement agenda and overall employee life
cycle. Further responsible for recruitments/selection and on boarding for the respective channels.
KEY RESPONSIBILITIES:
Recruitments and Selection:
- Responsible for recruitment and selection of frontline sales/ Operations people.
- Ensuring a robust manpower pipeline to take care of existing as well as expected vacancies.
- Tracking of hiring to ensure year end manpower plans are met.
Joining & On-Boarding:
- Responsible for smooth on-boarding of new hires
- Ensuring timely generation of Employee Codes and other infra support required.
- Coordination and ensuring attendance for HR Induction and functional induction program.
HR Operations:
- Collection of all pre-joining documents.
- Ensuring proper and complete documentation post selection of candidates.
- Ensuring timely dispatch of Joining KITs to HO.
- Leave and Attendance management for new joinees.
HRIS:
- Required to maintain various HR MIS related to Hiring/Sourcing/Funnel/Employee engagement/attrition etc.
- Publishing HR dashboards and attrition analysis data to business
stakeholders.
Query and Grievance Management:
- As HR SPOC, responsible for managing employee related queries and their resolution.
- Ensuring proactive employee communication on process and policies.
- Handling of employee grievances and taking proactive steps to ensure local level resolution of grievances.
- Track employee escalations and take proactive steps to control escalations
Exit Management:
- Keeping track of all exits happening within the zone
- Timely exit updation in system.
KEY SKILLS:
- Strong Communication and Relationship
- Management skills
- Ability to influence and align
- High Process Orientation
- Strong Analytical skill
- Strong business understanding
MEASURES OF SUCCESS:-
Talent Management, Cost & Productivity
- Hiring within agreed TAT
- Manpower to be at 95% on board at all times
Culture & Values:
- EDAP execution as per TAT
HR Operations:
- TAT For ECODE, F&F, Form Section
- TAT for Case Closure as per Matrix
Engagement & Connect:
- Driving Employee Engagement Survey
- MDR Coverage
- Engagement Calendar Execution
- In tune in touch execution
- Townhalls at zones
- Survey scores - onboarding and exit
People Agenda:
- TAT & Process Impact
- Conducting exit interviews of employees and doing attrition analysis.
- Timely inputs to HR Ops team for Stop salary and processing of F&F Settlement.
Staffing:
- Manage IJP roll out and closure on system, send regret and congratulatory mails.
- Drive sourcing through Employee referrals and Portals
MDP:
- Responsible for collating the MDP nominations for the Zone.
- Tracking & ensuring 100% adherence to the nomination
- Coordinating Bandhan logistics, nomination etc.
Engagement:
- Design & delivery of people practices basis Yearly Employee
- Engagement Survey & GPTW findings
- Drive employee connect through formal In-Tune and in-Touch sessions and informal forums
- Customized engagement initiatives for all verticals.
Compensation:
- Ensuring clear differentiation of evaluations and pay basis their performance
Performance Management:
- Proactive Retention: Set up Early warning system for HiPOS
- Focus on retaining top talent and employees with skills critical to business
Desired qualification and experience:
- MBA /Post Graduate in HR from premier institute is preferred
- 9 to 12 years of experience in handling Business HR process and a team.
- Excellent Interpersonal and communication skill, Ability to work in tight timelines
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