Senior Manager - Fund

Position Overview:

We are seeking a highly skilled and experienced Senior Banking relationship and Fund Transfer Specialist to lead our fund transfer operations. This role is pivotal in ensuring the smooth execution of fund transfers to our merchants, optimizing processes, and maintaining high standards of compliance and risk management.

Key Responsibilities:

Relationship Management:

- Build and maintain strong, long-term relationships with Banking Partners, primary point of contact.

- Proactively identify and pursue new business opportunities to expand the new solutions that can be offered to our merchants and increase portfolio growth.

- Conduct regular meetings to review performance, discuss strategies, and identify opportunities for additional services.

- Coordinate with cross functional teams to ensure timely and efficient service delivery as per the agreed norms.

Fund Management:

- Oversee and manage all aspects of fund transfer operations, including processing, monitoring, and reconciling transactions.

- Ensure timely and accurate execution of fund transfers, adhering to company policies and regulatory requirements.

- Collaborate with Banking partners, Regulatory entities cross-functional teams to optimize transfer processes and implement best practices.

Compliance and Risk Management:

- Ensure compliance with relevant financial regulations, and know your customer (KYC) requirements.

- Conduct regular audits and risk assessments to identify and mitigate potential issues in fund transfer processes.

- Stay up-to-date with industry trends and regulatory changes to ensure ongoing compliance.

Process Improvement:

- Analyze current fund transfer processes and systems to identify areas for improvement.

- Implement process enhancements and technology solutions to increase efficiency and reduce operational costs.

Reporting and Documentation:

- Generate and analyze reports related to fund transfer activities, performance metrics, and compliance.

- Maintain accurate and detailed documentation of fund transfer processes, transactions, and audit trails.

Stakeholder Management:

- Serve as the primary point of contact for escalated fund transfer issues and resolve complex inquiries.

- Build and maintain strong relationships with financial institutions, partners, and stakeholders.

Team Leadership and Development:

- Lead and mentor a team of fund transfer specialists, providing guidance, and support.

- Foster a collaborative and high-performance work environment, promoting continuous improvement and professional growth.