About the role: We are seeking a Marketing Operations Senior Manager to be responsible for the operations team and functions supporting email communications, on-site banners, and push communications. This is an outstanding opportunity for a smart, passionate, and data-driven marketing operations professional. As a member of the Marketing Operations Management, you are expected to take leadership for and manage the following: Strategy : 1. Lead strategy and creation of the overall Marketing Operations roadmap to reduce inefficiencies 2. Identify, prioritize and plan projects to reduce process inefficiencies in collaboration with the marketing and technology team People : 1. Build, manage, coach and develop a high performance, marketing operations team. 2. Define roles &amp; responsibilities, performance targets and growth path of the team 3. Collaborate regularly with key stakeholders to ensure accurate execution and deployment of day to day and ad hoc tasks. Operations : 1. Manage a team that builds and deploys marketing campaigns across email, push notifications, and display with 100% accuracy per agreed SLAs 2. Design, monitor and analyze operational performance metrics (KPIs) to provide decision making support to the marketing team 3. Evolve processes and performance metrics to be accountable for accurate deployment across all marketing operations. 4. Effectively manage project execution to ensure delivery of projects under cost and time estimates Process : 1. Develop and maintain SOPs related to marketing operations for consistency and accuracy in execution. 2. Recognize potential issues, flag, investigate potential solutions and recommend solutions 3. Work closely with product to evolve bespoke tools and drive innovative solutions to deployments at scale. 4. Design and build governance structures/systems to ensure streamlined operations We'd love for you to have: Education: MBA or Btech - Experience: 6-8 years of digital or email marketing operations required. Background in statistical analysis required. Salesforce experience a plus - Strong project management skills including conceptualization, driving alignment, planning resources, managing deadlines and objectives, delivering analysis and recommendations - Excellent communication skills keeping team members and the Senior Director informed on status updates for projects - Understanding of CRM and how to measure and manage programs - Experience executing and analyzing A/B tests. Comfortable in a rapid test &amp; learn environment. - Ability to form cross-functional relationships within the organization, particularly product development. This requires a collaborative spirit, compatible with company culture. - Highly motivated and high level of initiative - Inspire confidence to work independently and in support of team goals and business objectives - Exceptional Excel, data analysis, and data manipulation skills - Interest in style a plus Even if you don't meet all of these qualifications above, we'd still love to hear from you. Tell us about your unique qualifications in your cover letter.

Delhi NCR

Senior Manager - Email/Marketing Operations - eCommerce 

Senior Manager - Email/Marketing Operations - eCommerce  ,Job Description for Senior Manager - Email/Marketing Operations - eCommerce  in iWorks Solutions in  Delhi NCR for (6-12) years of experience. Apply Now!

Job Description for Senior Manager - Email/Marketing Operations - eCommerce  in iWorks Solutions in  Delhi NCR for (6-12) years of experience. Apply Now!