Senior Manager/Director - Employee Relations - BPO/IT

The incumbent will be responsible for:

- Collaborating very closely with HR, Legal, Corporate Security and other stakeholders in handling of corrective actions and in providing strategic intervention to reduce ER issues at the workplace.

- Review & Development of ER issues and the road ahead.

- Engage with various stakeholders in the external environment to maintain harmonious relations, mitigate environmental and reputational risk to the firm.

- End to end management of cases as needed

- Analyzing case trends and help the team in providing recommendations/solutions

- Development and facilitation of ER skills training and creating awareness on mitigating ER issues

Candidate description -

- Demonstrated working knowledge in handling employee relations issues 

- Ability to work with various senior stakeholders in HR and business

- Minimum 14 years of experience, handling complex ER issues in well known MNC's. MBA in HR from a reputed university preferred.