Consultant at ABC Consultants
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Senior Manager - Digital Excellence - BPO (12-17 yrs)
Senior Manager - Digital Excellence - BPO (Black Belt Certification Must)
Role - Sr Manager - Digital excellence woth global BPO
Black Belt Certification is Must
1. Lean six sigma certified from renowned institutions (ASQ/ ISI/ Benchmark/ VAR Sigma/ KPMG/ Simplilearn)
Strong in lean six sigma concepts
2. Extensive experience in having identified and driven continuous improvement/ process improvement/process transformation.
3. Process improvement and analytical bent of mind - who have worked on Business improvement projects
4. Able to articulate clearly the process improvements driven
5. Has the skills to identify/recognize automation opportunities.(Preferable RPA exposure)
6. Strong in change management / acts as a change catalyst
- 12 - 16 years in continuous improvement/ process improvement/process transformation.
- Must have managed global clients/stakeholders
- Must have domain experience to be with FAO/ Banking
- Industry experience can be BPO/ Manufacturing/ Healthcare
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