- MUST be a Business Excellence professional having worked in a industry and consulting firm of repute in the Business Excellence Domain with expertise in setting up systems and processes for Digitized and Non Digitized Customer Experiences transformation, UIUX, Sales, Service, Marketing and setting up systems/processes for New and Upcoming Businesses in Auto and Farm Domain. - Ability to Identify critical business areas for system/ process definition based on interactions with CEO/ Functional Heads. Should be able to influence and align business priorities and excellence approach in a seamless manner. - Proactively identify and Facilitate business teams to study the existing processes/ Value Stream Mapping of current processes - to identify NVAs, scope for digitization, simplification, standardization within & across functions in a business and deploy best practices across businesses. - Ability to enable + hands on Facilitate business teams to develop new/revised processes as per requirement from business (process creation/ modification or for new businesses) using the right tools and techniques in line with the desired business models. - Ability to Develop customized systems/processes for upcoming and global entities seamlessly integrating all functions from Concept, Design, Product development, Launch, Operations, SCM, Quality- En dto End, Sales, Marketing and Service. - Advice business heads on key process modification/requirement based on industry best practices or from other businesses in AFS - Define a system/ process for business heads to track and monitor the adherence of critical systems by enabling simple, User friendly Dash Boards for Decision Making includin g right data sourcing - Enable business teams to define SLAs / RSLA OR adherence review or internal checks for Systems/ Process Adherence and enable a robust ongoing monitoring mechansim for execution excellence - Enable development of a central repository at sector level on key processes for internal benchmarking and cross learnings - Facilitating X-matrix and goal sheet alignment for ALC / FLC and other key AFS Businesses leadership teams. - Able to identify and drive high impact business systems design/redesign identified by the top management related to key Principal Thrust Areas ( PTA ) through active partnering with respective businesses, study & analysis of respective business strategy, benchmarking, existing excellence systems & processes, technology, and information management systems which will impact key business metrices of AFS Businesses. - Independently provide Holistic and big-picture approach by critically evaluating each cross functional and interfacing aspects of various business systems & processes, identifying blind spots, facilitate in evolving necessary systems across businesses for impacting outperforming business results. - Cross functional integration of systems/ processes evolved and standardization of best practices across AFS by developing a central repository for internal benchmarking and cross learnings. - Bring in deep-functional & New age skills (systems thinking, agility, benchmarking, design thinking etc.) and deploy across AFS Businesses - Disseminate transformation-related knowledge, benchmarking aspects and best practices across the organization by closely working with the Business Leaders and Functional Heads.

Mumbai

Senior Manager/DGM - Business Excellence - Customer Experience/Sales/Marketing Vertical 

Senior Manager/DGM - Business Excellence - Customer Experience/Sales/Marketing Vertical  ,Job Description for Senior Manager/DGM - Business Excellence - Customer Experience/Sales/Marketing Vertical  in Toran Global in  Mumbai for (5-10) years of experience. Apply Now!

Job Description for Senior Manager/DGM - Business Excellence - Customer Experience/Sales/Marketing Vertical  in Toran Global in  Mumbai for (5-10) years of experience. Apply Now!