Assistant Manager - HR at QSS Global
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Senior Manager/Deputy General Manager - Technical Services - Sanitaryware/Faucets Industry (7-17 yrs)
Looking for candidates from Sanitary ware/ Faucets.
Job Description :
- Analyze warranty claims and authorizations to develop trends such as dealer activity, reasons for authorizations, goodwill spending, etc.
- Support on technical guidance to field.
- Data analysis, data management for field operations KPI.
- Administer coordination & tracking of all service operations. Continuously look for daily process improvements.
- Responsible for technical training programs for engineer & technical specialist and customers to assure they fully understand our systems, policies and procedures for warranty.
- Spare Part Management : Responsible for managing inventory based on demand and cost targets. Maintaining stock at a level that enables internal servicing and repair departments to complete their work without delay.
- Managing defective parts and aligning