Senior Manager - Customer Service - Real Estate

A key member of the Company Customer Care team, the role holder will need to straddle various customer care activities. The key is that the person should be flexible to handle any or multiple activities at one point in time.

- Creating and administering SOPs / checklists for all touch-points, processes, and activities

- Tracking Customer Satisfaction and maintaining the high service quality standards.

Activities that needs to be looked after :

- Documentation Team Management

- CD/BA registration Management

- CD/BA Drafting Management

- MIS Management (Demand/Reminders etc.)

- NCR Parking Management

- Documents Dispatch Management

- DMS Management

- Filing & Store-rooms Management

- MIS Management (HVAT//TDS/Receipts)

- Should have exposure in customer centric roles preferably in Real Estate.

- Should have good communication skills .

- Have handled team .

If interested then please contact at 8851463922